Silverlock Packaging

My dealings with Silverlock have always been easy. The staff are really helpful and patient and there is a great range of products to suit every need.

Found a particular plastic crate on their website that I had been looking for. When I phoned to enquire I was quoted approximately $34 plus GST. I drove 20 minutes to their outlet and was then told that they required a minimum spend of $110. I advised the staff member serving me that I was not advised this on the phone only to be told there was nothing she could do about it. VERY FRUSTRATING!

Great service, great range, great prices.

Far out what a bunch of snowflakes. When I followed up with a phone all after waiting for a quote so I could pay for my stuff. They had no record of my quote. Even with a confirmation email. I was calm, I didn’t raise my voice, I didn’t use any nasty words I told them point by point what happened and that I was annoyed because I didn’t have time to be picking them up. Well that was it how dare I be so rude she was trying to tell me that she was doing me a favour and I’m in disbelief now and I said hang on who’s paying who. Well that was it for her. Apparently I’m to difficult to be dealing with so off she goes cause she can’t deal with me. Anyway another lady who I spoke to on the phone came over, she knew what was going on and 15 minutes later I had my lids. Problem solved. Wish I had a camera she was my first snowflake I’ve met.

For all your packaging needs.

They have a good range of bottles and containers. Worth your visit or call them but it worth a visit to see their range of products. Whether you are a small business or a big spender, they do their business with you gladly and seriously.I thoroughly enjoy the visit and assistance given by the staff and it’s a good place to do business. Whilst browsing through the display area, I could hear the staff doing good work over the phone with their customers and so don't waste their time if you are not a serious buyer.These are good people doing their best to service Australia. Keep up the good work.